Frequently asked questions.

Q:

Why would I want one?

A:

HAMMER-HEAD can help you increase your profitability. In the pool business, time is definitely money, and the rapid setup and working speed of a the HAMMER-HEAD unit will cut your pool vacuuming time by as much as 50%. If your goal is to shorten your workday, or if you want to take on more work, you will save time with a HAMMER-HEAD.

Q:

Do I have to be trained to operate it?

A:

A HAMMER-HEAD is easier to operate than a standard lawnmower. The cart is balanced, rolls easily over most terrain, and carries most of what you need in one trip. You'll expend less energy on the job. Just attach a standard pool pole, lower it into the water, and turn it on. It's that easy.

Q:

Does it pick up everything?

A:

HAMMER-HEAD units equipped with a standard debris bag can vacuum up large leaves, coarse sand, sticks, mulch, small gravel and even some coins. With a superfine debris bag, you'll be able to pick up almost all finer silt and dust. It will not filter algae out of the water, and it is not a complete substitute for the pool's filtration system, or filtration vacuuming. But because the debris goes into the bag, it stays out of the filter system. This means fewer filter cleanings, and less strain on the pool equipment. To see our page regarding bags and bag micron ratings click here.

Q:

Is it safe for vinyl liner pools?

A:

Yes. The HAMMER-HEAD vacuum head has over 1" of clearance from the pool bottom, so scuffing or tearing a liner is not an easy thing to do. And because the HAMMER-HEAD vacuum head design has wheels on the outside of the head, they protect it from making contact with the liner. The HAMMER-HEAD suction is very powerful, but it can't lift the liner off the bottom because it's not close enough to it. We also make a brush attachment for the 21" head that lifts the vacuum off the bottom on firm brush bristles. It will change the steering, but raise the clearance even more.

Q:

How does it mount to my truck or trailer?

A:

The SERVICE-21 mounts to any truck equipped with a 2" REESE type hitch receiver. It mounts to any trailer with a set of U-bolts (included). The cart is secured to the mount with a toggle clamp latch and a safety pin. The standard RESORT-30 unit does not mount.

Q:

Can I get a RESORT-30 unit that can mount?

A:

No, but... Some prefer the larger head and longer cord on the RESORT-30, but need a portable unit for their daily pool route, so we offer the SERVICE-30 as an alternative. It has the longer cord (60') and larger head (30") and also includes the mount system.

Q:

Is there a warranty? Can I get parts?

A:

HAMMER-HEAD units are backed by a limited one year warranty, and we offer a full compliment of readily available parts through your dealer/distributor, and service through HAMMER-HEAD to keep your cleaner working smoothly year after year.

Q:

Can I just plug it into a wall socket?

A:

NO. The HAMMER-HEAD is designed to accept a 12 volt deep cycle battery as a power source (not included), and the use of any other power source is not advised. It will damage the unit and put you at risk of electric shock. You can use any 12 volt battery of any size, but typically, the bigger the battery, the longer the run time. Deep-cycle batteries are the only batteries that will last.

Q:

The unit does not come with a battery or charger. What kind of battery and charger will I need?

A:

We suggest the use of a 12 volt deep-cycle marine battery and a 10 amp automatic charger. Marine batteries typically come in series sizes 24, 27, and 30. We suggest a series 27 size battery. The bigger the battery, the longer the run-time. Avoid marine starting batteries. A general purpose trolling motor battery will work fine. Sealed, or maintenance-free batteries are a good idea so you don't have to check liquid levels.

Your charger should be able to handle 10 amps or better. Most automatic chargers have different settings fo 3 amp, 6 amp or 10-15 amps. For full overnight charging, you should use a 10 amp setting.
These items are available at super stores, marine supply stores, auto supply stores, and some buyer's clubs. Make sure you charge your new battery before using it for the first time.

Q:

How do I install the battery?

A:

Click on the links below to download and print a PDF file:

• Service unit battery installation.


• Resort unit battery installation.


• Battery wiring diagram.


Do you have a specific question to ask? Just click here. Or call.

U.S.A. TOLL FREE: 866-887-7983 • 561-451-1112